Scott GellatlyfromScale My Empire is an expert at systemising customer experience and vastly improving profitability through operating efficiency and automation. In this episode, he shares with us the framework that they use to assess the business readiness to scale (profitably) and also gives tips and advise on scaling.
What you will learn in the podcast
Biggest challenges business face in scaling
What you should systemise first as a founder
How to empower your team to deliver for you
The 3PM model
Some of the myths when it comes to system implementations